Delivery Information

WORLDWIDE DELIVERY

· We cannot accept responsibility for packages which get held up by customs offices.

· Please allow up to 45 days for delivery.

· Customers ordering from Brazil and Mexico should allow up to 60 days for delivery.

LAST DAY FOR CHRISTMAS DELIVERY

All countries unless listed below - December 8th.

· Africa & Middle East - December 1st

· Asia and Far East and Caribbean, including China and Japan = December 5th

· Mexico & Brazil: 25th November (the actual delivery time is estimated between 10-14 days, however we find a high percentage of orders take longer as many are stopped in customs)

HOW DO I TRACK MY ORDER?

If your order has qualified for tracking then you will have received a consignment number in your confirmation email.  You can use this number to track your order via the relevant courier websites:

· www.dhl.com

· www.fedex.com

· http://www.yfhex.com

If you do not have a tracking number, please check the above delivery estimates.

DO I HAVE TO PAY CUSTOMS/IMPORT TAXES?

you will be responsible for any custom charges imposed in your country. We cannot predict what these might be so you may be better contacting your local customs office to find out more.

DO YOU DELIVER TO BFPO AND PO BOX ADDRESSES?

Yes, we do! Just fill out your delivery address as usual.

ZIP CODES

Please ensure you enter a valid zip code into your shipping address. If you don't have a zip code please enter 000.